We’re really happy you’re considering migrating your site(s) to SugarWires [or even just considering hiring us to do some migrations for you as a one-off service]. Our goal is to make this process as clean and quick as physically possible. Nobody wants downtime on their website, for any reason!
Once we have all your information and confirm our start, It’ll usually only be 24 hours between starting the move and having your site(s) active at their new server home. We’ll then do some final checks to confirm everything has gone as planned and complete the job for you. It’s as easy as that!
Some important things to be aware of prior to booking this service.
We can only give an estimate of turnaround time after we’ve had a chance to converse with you about what types of website(s) you have, how many you have and have been made aware of both your current host and the host you’re moving to – all of which will effect the delivery time.
We offer to migrate your primary website for free when you decide to join our hosting family. Reach out to us after you’ve purchased your hosting and we’ll start the migration process. Additionally, we offer one-off migrations for WordPress-based websites, HTML-based websites and for scripts [such as PHP scripts]. Our pricing for these are £49, £29 and £29.
There is always a period of downtime when moving a domain from one host to another host due to domain propagation. This changing hand process alone can take from 28-72 hours. It’s only after this process that we can begin our work. It will usually take us no more than 24 hours [post domain propagation] to have you back up and running the way you were.
Yes. As you’re effectively shifting your custom email address from one server to another, your emails will definitely need re-routing for you to be able to send/receive. It’s vitally important you let us know about any of these custom email addresses prior to us starting this work. We charge £25 to reconnect your entire email suite to your new hosting platform.
